DROONI.COM Cancellation & Refund Policy:

Cancellation by the customer:
You can cancel the order within 24 hours after placing an order at drooni.com. However in some cases we will allow cancellation after the 24 hour time period if the order is not processed/shipped.(Please note that drooni.com has the right to accept or reject such requests received after 24 hours).

To submit a cancellation request feel free to write to us at support@drooni.com or call us at +91 9562155494. (between 9.30 am and 5.00 pm IST)

Refund:
We will initiate the refund within 2 working days after receiving the cancellation request. For refunds it might take up to 2 weeks for the amount to be credited back to your account after we have initiated the refund.

Cancellation by Drooni.com :
Some of the situations that may result in your order being cancelled include (but not limited to):
1. Product no longer available or temporarily out of stock
2. Inaccurate or insufficient shipping address
3. Non-serviceable locations

In such cases we will notify the customer within 24 hours after the order has been placed and will initiate the refund after getting confirmation from the customer.

 

Expected Refund time:
Time to get credit the refund back to customer’s account after initiating the refund:

1. Debit card/credit card/netbanking : 7-10 working days from the date of refund initiated

2. NEFT transfer : 7-10 working days from the date of refund initiated